DELIVERY & RETURNS

Delivery Policy

We aim to have your order ready to send or collect within 1-2 working days. 

Parcels are sent via Royal Mail signed for service, and should be with you within 3-5 working days.

Our standard delivery charge to include postage and packing is £4.00, or collection from store is free.

If you are collecting from store we will message you as soon as your order is ready to collect.  

Return & Exchange Policy

We hope that you are happy with your purchase from Ten Green Bottles, but if for whatever reason you are not, please contact us in the first instance, so we can advise you on the next step and rectify the situation.

We we will gladly offer a refund within 30 days of purchase on production of a valid receipt, provided the item is in it's original packaging and in unused condition.

 

In the event of no receipt, a credit note will be issued.

 

If your item is faulty, please return within 30 days for a full refund.